Privacy Policy

Effective Date: March 25, 2026

At Heavens Angel Home Care Agency LLC, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Phone number
  • Email address
  • Mailing address
  • Employment and application details (for job applicants)
  • Health-related information necessary for providing care services, when applicable
  • Any other information voluntarily submitted through our website forms or communication channels

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage home care services
  • Respond to inquiries and customer service requests
  • Process job applications and employment-related communications
  • Send updates, appointment confirmations, and service-related notifications
  • Improve our website and services
  • Comply with legal and regulatory requirements

3. SMS Communications & Consent

By providing your phone number and opting in through our website forms, you consent to receive SMS (text) messages from Heavens Angel Home Care Agency LLC regarding:

  • Appointment reminders
  • Scheduling updates
  • Application or employment communication
  • General service-related notifications

Message frequency may vary. Standard message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share it only when necessary:

  • With employees or caregivers to provide services
  • With trusted service providers, such as scheduling or communication platforms
  • When required by law or legal process

All third parties are required to keep your information secure and confidential.

Mobile Opt-In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Your Privacy Rights

You may have the right to:

  • Request access to your personal information
  • Request corrections or updates
  • Request deletion of your data, where applicable

To make a request, please contact us using the information below.

7. Cookies and Website Usage

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You may disable cookies in your browser settings if you prefer.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

Heavens Angel Home Care Agency LLC
20 S. Poinsett Hwy, Suite C
Travelers Rest, SC 29690

Phone: 864-990-5202
Email: heavensangelhomecare@gmail.com
Website: https://www.heavensangelhomecare.com