Terms of Service
Effective Date: March 25, 2026
Welcome to Heaven Angels Homecare Agency LLC. By accessing our website, using our services, or communicating with us, you agree to the following Terms of Service.
1. Services Provided
Heaven Angels Homecare Agency LLC provides non-medical homecare services, including but not limited to personal care, companionship, and support services for clients in their homes.
Services are provided based on individual care plans and agreements established with each client.
2. Use of Our Services
By using our services, you agree to:
- Provide accurate and complete information
- Use our services for lawful purposes only
- Not misuse, disrupt, or interfere with our operations
We reserve the right to refuse or discontinue services if these terms are violated.
3. Appointments and Scheduling
Appointments are scheduled based on availability. We will make reasonable efforts to meet scheduled times, but delays may occur due to unforeseen circumstances.
Clients are responsible for providing timely notice for cancellations or rescheduling.
4. Payments and Fees
Payment terms will be outlined in your service agreement. By using our services, you agree to:
- Pay all applicable fees as agreed
- Settle outstanding balances in a timely manner
Late or unpaid balances may result in suspension or termination of services.
5. SMS Communications & Consent
By providing your phone number, you consent to receive SMS (text) messages from Heaven Angels Homecare Agency LLC.
Types of Messages
You may receive messages related to:
- Appointment reminders
- Scheduling updates
- Service-related notifications
- Application or employment communication
- Customer support follow-ups
Message Frequency
Messaging frequency may vary.
Message and Data Rates
Message and data rates may apply.
Opt-Out
You can opt out at any time by replying STOP.
Help
For assistance, reply HELP or visit www.heavensangelhomecare.com.
Privacy Policy
Your information is handled in accordance with our Privacy Policy: Privacy Policy
6. Privacy
Your personal information is handled in accordance with our Privacy Policy.
View our Privacy Policy here: https://www.heavensangelhomecare.com/privacy-policy
7. Limitation of Liability
Heaven Angels Homecare Agency LLC is not liable for indirect, incidental, or consequential damages, events beyond our reasonable control, or issues arising from inaccurate information provided by clients.
All services are provided in good faith and in accordance with industry standards.
8. Health and Care Disclaimer
Our services are non-medical. We do not provide medical diagnosis, treatment, or clinical care unless explicitly stated.
Clients are responsible for consulting licensed medical professionals for medical needs.
9. Changes to Services
We reserve the right to modify, suspend, or discontinue services at any time, with or without notice, when necessary for operational or safety reasons.
10. Termination
We reserve the right to terminate services if:
- These Terms are violated
- Payment obligations are not met
- Safety concerns arise
Clients may also discontinue services at any time, subject to any agreed notice requirements.
11. Updates to These Terms
We may update these Terms of Service from time to time. Any updates will be posted on this page with a revised effective date.
12. Governing Law
These Terms are governed by the laws of the State of South Carolina.
13. Contact Information
Heaven Angels Homecare Agency LLC
20 S. Poinsett Hwy, Suite C
Travelers Rest, SC 29690
Phone: 864-990-5202
Email: heavensangelhomecare@gmail.com
Website: www.heavensangelhomecare.com
